Create a Situation Analysis of a Company I Want to Work for Essay

Create a Situation Analysis of a Company I Want to Work for - Essay Example To make their customers satisfied Humana differentiates its product by conducting ethnographic research. Humana provides various programs for their customers and takes complete advantage of the customers’ understanding. In the insurance market, Humana has a number of strong competitors such as Atena and Signa. As the health industry market is in growth stage, Humana tries innovation of new products which is the biggest strength of the company. The good business practices and strategies have made Humana one of the biggest players in the healthcare industry. Situation Analysis of Humana About Humana Humana is one of the top health care providing companies of the US. Unlike other companies, Humana considers it as a challenge to meet consumer expectations of reliability and personalization. Humana deals with health insurance products and health plans. Humana’s products and services are all customer centric. The customers always hope that the company understands their needs. Humana’s ‘customer service representatives’ have the capability to understand the enquiries of the customers and can provide appropriate solutions to them. Humana’s service model is designed in such a way that it can identify the specific needs of the customers. The reason is that the insurer needs to appeal exclusively to individual customers. The uniqueness in product and service appears when customers have good interaction with the company and they can experience something innovative which cannot be found in other company. The differentiation makes the customers feel that the company understands them and their problems. Through providing innovative and exclusive perspectives on health and benefits to customers, Humana has succeeded to accomplish its objectives. To successfully manage the healthcare, develop budget plan, and maintain health expenses, Humana conduct ethnographic research. Humana seeks to provide its employees the appropriate information which is needed for making the above decisions. The career in Humana is based on four principles which are consolidation, personalization, distillation and actionability. To provide good product Humana positions a prototype before introducing the end product in the market (Hewlett-Packard Development Company, â€Å"Insurance and Technology†). Understanding the Customer Humana provides flexibility, appropriate pricing and superior value for their customers. The managers and agents are the essential part for the success of Humana. Humana respects their job which they perform for the customers and continuously tries to make it simple for the customers to engage with the company. With regard to heath insurance product, Humana recognizes the needs of customers and develops customer centric plans. Its services include commercial products; self funded services and individual products. Humana conducts various programs for customers such as specialty benefit, supplemental and behavior al health program, professional life plan and wellness programs. Humana follows user centric strategy. It tries to maximize the customers’ experience by observing their actions not just their requirements. The end–user involvement is quite vital because it can provide in-depth

Biology Essay Example | Topics and Well Written Essays - 500 words - 2

Biology - Essay Example Creatine Phosphate also called as creatine is a source of energy which on reaching the muscle is converted into phosphocreatine. It provides energy during heavy work out when there are depleted levels of ATP and acts as a major source of energy. 5. During short bursts of extreme muscular activity, lactate (lactic acid) can build up to high concentrations in the muscles and blood. the reason usually given to explain this accumulation is during strenuous work out sessions the oxygen present in the blood cannot produce energy that can satisfy the demand of the body so, there are other processes that start functioning in the body that operate in the absence of oxygen to produce ATP for which lactic acid is the end product. During exercise the energy stores in the muscle are depleted and the energy is derived from other process which are biochemical and metabolic in nature. They tend to release substances like lactate which accumulate and lead to generation of muscle fatigue because the muscle cannot excrete the metabolites compared to the speed at which they are produced. 6. Mitochondria are an essential part of the cell structure which is responsible for generation of energy. Mitochondria Cytopathy is a disease that affects the mitochondria leads to decrease in production of energy leading to multiple organ failure.